Eprosystem Support Services

Healthcare never stops, it is a constantly changing and demanding industry. Your organization needs to be in optimal performance 24/7 to meet its specific and complex challenges. With Eprosystem Support Services you have access to the latest technologies and technical problem-solving expertise. Our goal is to ensure your system is giving your organization the highest performance possible and for you to receive the maximum value from your technology investment. Eprosystem provides several Service Options to help meet the support requirements for your organization.

Eprosystem Technical Support

Remote Support

Remote Meeting

Eprosystem provides several Service Options to help meet the support requirements for your organization.

• Software Support Services
• Hardware Warranties

Software Support Services

• Eprosystem Value Support Service

Phone and Web-based support options, offering rights to future software upgrades, product enhancements.

• Eprosystem Priority Support Service

Priority response and problem resolution from our Service Executives.

• Eprosystem Premier Support Service

Customizable support offering designed to help your organizations to optimize IT efficiency and maximize the benefit of your Eprosystem technology solution.

• Software Support Renewal

Find out why and how to renew or upgrade Software Support on installed products before they expire

Hardware Warranties

• Warranty Information

Overview of Eprosystem’s Limited Warranty for ProLogic Servers and MedStation workstations, and also contact information to obtain warranty services.